Privacy Policy

1. Who we are

Tivra Tech (“we”, “us”, “our”) operates the website and related digital services under the Tivra Tech brand. For privacy questions, contact us at hello@tivratech.com.

2. Information we collect

We may collect information you provide directly and limited technical data generated when you use our site.

• Contact details you submit (name, email, phone, company, message content).
• Project-related information you share in forms or email.
• Basic technical data such as browser type, device category, approximate location, and pages visited.
• Cookie and similar technology data as described in our Cookie Policy.

3. How we use information

We use personal information only for legitimate business purposes related to our services.

• Responding to enquiries and preparing proposals.
• Delivering contracted project or managed-service work.
• Improving website performance, security, and content.
• Complying with legal or regulatory obligations.

4. Legal bases

Where applicable law requires a legal basis, we process data based on your consent, performance of a contract or pre-contract steps, our legitimate interests in operating and securing the business, or legal compliance.

5. Sharing and processors

We do not sell personal information. We may share data with trusted service providers (hosting, email, analytics, CRM) under confidentiality and processing terms, or when required by law, or during a corporate transaction.

6. Retention

We retain contact and project records only as long as needed for the purpose collected, ongoing client relationships, dispute resolution, and legal requirements, then delete or anonymise them where practical.

7. Security

We apply reasonable technical and organisational measures to protect personal data. No method of transmission or storage is fully secure; please use care when sharing sensitive information online.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent. To exercise rights, email ${company.email}. We may need to verify your identity before responding.

9. International transfers

If we transfer data across borders, we take steps intended to ensure appropriate safeguards consistent with applicable law.

10. Children’s privacy

Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16.

11. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page will change when we do. Continued use of the site after updates constitutes acceptance of the revised policy where permitted by law.